TrendyThread Return Policy:
TrendyThread will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
- Return requests must be initiated within 3 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund to Store Credit.
- If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to the decline of the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow TrendyThread 5 - 7 business days from the day we receive the returned package to process.
- TrendyThread will email you after return has been processed to confirm what has been done.
- We will reply to your request within 24 hours during weekdays.
- Bodysuits, swimwear and lingeries are non-returnable.
- Please note that there will be slight differences in colors of web pictures versus the original due to the lighting and different screen features.
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Once you are approved for a return, you will receive instructions.